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Rental Conditions Jucy Rentals

Introduction:

All services and inclusions avaliable will be shown on our website and we will automatically apply any special offers (such as Early Bird or Long Term discounts). Please read carefully all general information that is supplied within the offer, especially with respect to amendments and cancellation conditions.

Insurance:

All packages include the "Public Liability Insurance" (PLI, statutory liability insurance). All packages include "Collision Damage Waiver" insurance (CDW) which reduces the excess to USD 1,500 per in the case of damage. A police report is mandatory in the event of damage.

Insurance is not valid if the provisions of the rental agreement signed on pick up are violated. In particular, but not exclusively, this relates to (for example) driving on unauthorised roads, gross negligence, unlawful use of the vehicle, use by an unauthorised driver or driving under the influence of alcohol or drugs, damage to the interior of the vehicle, damage caused by frost or overheating.

Please consider the services included in each individual package with regard to the additional insurance included within.

Deposit:

For security reasons, only a credit card can be used to provide a bond. The credit card holder must be present and able to sign for the bond upon the vehicle collection. If there is damage to the vehicle upon its return, the bond will be used to cover the cost of such damage up to the amount of the relevant liability. If the terms of the Rental Contract are breached and the bond is insufficient to cover the damage then any extra cost will be charged.

The $ 500 bond will only be debited should a claim be made – and incurs the following fees: VISA / Master 2% and American Express 4%

Deductible:

The damage excess will be charged per incident regardless of the cause of the damage, who claims responsibility or if other vehicles are involved.

Free Kilometres/Miles:

Included in the rental price per day are 0 free miles. Additional miles may be purchased in advance. Every driven mile not paid in advance will be calculated at drop off. Current costs can be found in our detailed offer, which takes into account any special deals that may be currently available.

Please enter a realistic planned route into the price calculator on our website, so that we can provide you with the cheapest possible calculation.

One-way Rentals:

A one way hire fee is charged for all hires where pick up and drop off are in different locations. The fee will be shown in our price list and our detailed offer.

Children:

Please always advise the age of children at the time of travel and we will ensure that your selected vehicle has suitable child seat restraints. Baby seats, child seats and booster seats are not available for hire.

Driver:

A current and full motor vehicle driver’s license is required. If the driver’s license is not in the English language then an international driver’s license is also required. An accredited English translation will be accepted in lieu of an international driving permit. The driver’s license must have been held for at least one year and be valid for the whole length of the rental. The original driver’s license must be shown at time of pickup when the driver is present. Drivers must be 21 years of age or over.

Price Calculation:

Rates are calculated on a per night basis.

Driving Locations:

JUCY reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated destinations in relation to the length of the rental period.
JUCY vehicles are not allowed in any underground parking structures, parking garages or drive thru’s to prevent overhead damage.
Death Valley and other desert areas: Vehicles are not allowed to operate in Death Valley and other desert areas during 15 May to 15 September due to extremely high temperatures which can cause system failures. At other times, clients visit these areas at their own risk and are thus responsible for all recovery and other charges. During certain periods these areas are not habitable and could pose a danger to the driver and passengers.
Mexico, Alaska, Yukon and Northwest Territories & Newfoundland: Travel to Mexico, Alaska, Yukon and Northwest Territories & Newfoundland is strictly prohibited.
Burning Man Festival: JUCY requires prior notification of attending Burning Man Festival. Travel to the Burning Man Festival will incur a $700 supplement, hirers are required to thoroughly clean the vehicle and remove all desert dust before returning. Additional cleaning fees may be applied upon return of the vehicle if excessive desert dust remains.

Tax:

A 10% surcharge is added to all rental charges to cover US sales tax, levies and administration fees.

Vehicle Pickup and Dropoff:

Vehicles can be picked up Monday to Friday between 1pm - 3pm. An ‘Early Departure’ can be arranged if the desired pick up time is between 9am - 12:59pm. An Early Departure Fee of $55 will apply. On Saturdays, vehicles must be picked up between 9am - 11am, no vehicles can be picked up outside of these hours.

Vehicles must be returned Monday to Friday between 9am - 11:00 am. A ‘Late Return’ can be arranged if the desired return time is between 11:01 am - 3pm. A Late Return Fee of $55 will apply. On Saturdays, vehicles must be returned between 9am - 11am, no vehicles can be returned outside of these hours.

There is the possibility to book a "24/7 vehicle delivery (radius 50 miles)" and / or a "24/7 vehicle delivery return (radius 50 miles)". The costs are in the offer.

General Information:

The rental company reserves to the right to provide a similar sized or larger vehicle with all the same features and inclusions should circumstances deem this necessary (eg, if the allocated vehicle was damaged immdiately before you hire). Any additional costs regarding a larger vehicle such as fuel and ferry costs are at your expense.

The rental company reserves the right to charge administration fees for the handling of any traffic fines issued during your hire. All fines must be settled directly with the issuing authority.

You are required to monitor oil and water levels of the vehicle. Please keep the receipt should you be required to purchase engine oil and this will be refunded to you at the end of your hire.

Please read carefully the vehicle company conditions with respect to vehicle damage and insurance excess.

Winterization: The vehicle's water and propane systems are always not fully functional during frost-like weather and may not be fully usable during such times. Damage caused by frost will be borne entirely by the renter and is not insured. In the manual accompanying each vehicle, you will find important instructions on what to do in such instances.

Accepted: VISA / Master and American Express

Fees are also charged for payments on all additional services. VISA / Master 2% and American Express 4%

Cancellation:
  • Bis 23 Tage vor Reisebeginn:
    10% des Rechnungsbetrages, mindestens jedoch EUR 150

  • 22-9 Tage vor Reisebeginn:
    30% des Rechnungsbetrages, mindestens jedoch EUR 200

  • 8-2 Tage vor Reisebeginn:
    60% des Rechnungsbetrages, mindestens jedoch EUR 200

  • Ab 1 Tag vor Übernahme:
    95% des Rechnungsbetrages

keine Erstattung von ungenutzten Miettagen. Zu allen Stornokosten werden bei Einwegmieten die vorgesehenen Einwegmietgebühren (zzgl. Steuern) hinzugerechnet.