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Rental Conditions Escape

Introduction:

All services and inclusions avaliable will be shown on our website and we will automatically apply any special offers (such as Early Bird or Long Term discounts). Please read carefully all general information that is supplied within the offer, especially with respect to amendments and cancellation conditions.

Insurance:

All packages include "Collision Damage Waiver" insurance (CDW) which reduces the excess to USD 0 per in the case of damage. A police report is mandatory in the event of damage. 1 windscreen and 2 tyres are also covered.

For the BasicPLUS package, 3rd party liability insurance is available at pick-up for $12.25/day.

Insurance is not valid if the provisions of the rental agreement signed on pick up are violated. In particular, but not exclusively, this relates to (for example) driving on unauthorised roads, gross negligence, unlawful use of the vehicle, use by an unauthorised driver or driving under the influence of alcohol or drugs, damage to the interior of the vehicle, damage caused by frost or overheating.

In case of vehicle loss/vehicle will be charged up to $2500, even if additional insurance is purchased.

Please consider the services included in each individual package with regard to the additional insurance included within.

Deposit:

Regardless of which Insurance option is selected, all clients will need to provide a valid Credit or Debit Card to allow Escape Campervans to Imprint before they depart. This is an imprint only. Funds are not collected or frozen and the purpose of the imprint is in the situation where damage occurs and the terms of the Rental Contract have been breached.

Deductible:

The damage excess will be charged per incident regardless of the cause of the damage, who claims responsibility or if other vehicles are involved.

Free Kilometres/Miles:

Included in the rental price per day are 100 free miles. Additional miles may be purchased in advance. Every driven mile not paid in advance will be calculated at drop off. Current costs can be found in our detailed offer, which takes into account any special deals that may be currently available.

Please enter a realistic planned route into the price calculator on our website, so that we can provide you with the cheapest possible calculation.

One-way Rentals:

A one way hire fee is charged for all hires where pick up and drop off are in different locations. The fee will be shown in our price list and our detailed offer.

Children:

Please always advise the age of children at the time of travel and we will ensure that your selected vehicle has suitable child seat restraints. Baby seats, child seats and booster seats are not available for hire.

Driver:

All drivers must hold a valid driver's license for the entire rental period and have a credit or debit card. Only drivers specified on the contract are allowed to drive Escape Campervans. The lead Renters name should match the credit or debit card held on file. It is recommended that Renters have an International drivers license. All drivers must be 21 years of age or older. Proof of age must be ascertained by a valid driver's license. There is no maximum age limit.

Price Calculation:

Rates are calculated as per night.

Driving Locations:

Renter is liable for all damages to vehicle, tires, towing charges and other expenses as a result of a breakdown, collision, or other, associated with operating Escape Campervans vehicles in these areas. Escape Campervans' insurance protection will also be null and void. The following are restricted areas:

  • Anywhere in Mexico.
  • Any unimproved road, trail, track
  • Any off-road areas (dunes, beaches, riverbeds, logging roads, forest trails, dirt trails etc.)
  • Any Salt plains including Burning Man festival (Unless prior consent has been granted and the grooming fee has been paid)
  • Death Valley between the dates 1st May and 30th September is one of the Worlds hottest places and not safe to operate a vehicle. If clients choose to travel through Death Valley in this period, they should be aware that they will be liable for any onroad assistance costs and repair to the Campervan. Insurance will be void.

     

Tax:

Sales tax is added to all Rental items and applies to the State of Vehicle collection.

Vehicle Pickup and Dropoff:

Vehicles are available for pick up between 11am and 4pm and must be returned by 10:00 a.m. on the agreed drop-off date. Late returns of more than 1 hour will incur a full-day rental charge and possible other charges relating to compensating follow on clients.

Clients can book an afternoon return, but they will be charged for the drop off day.

Clients cannot pick up the vehicle the day they arrive with an inter-continental flight. We recommend therefore spending the first night in an airport hotel or motel.

General Information:

The rental company reserves to the right to provide a similar sized or larger vehicle with all the same features and inclusions should circumstances deem this necessary (eg, if the allocated vehicle was damaged immdiately before you hire). Any additional costs regarding a larger vehicle such as fuel and ferry costs are at your expense.

The rental company reserves the right to charge administration fees for the handling of any traffic fines issued during your hire. All fines must be settled directly with the issuing authority.

You are required to monitor oil and water levels of the vehicle. Please keep the receipt should you be required to purchase engine oil and this will be refunded to you at the end of your hire.

Please read carefully the vehicle company conditions with respect to vehicle damage and insurance excess.

Winterization: The vehicle's water and propane systems are always not fully functional during frost-like weather and may not be fully usable during such times. Damage caused by frost will be borne entirely by the renter and is not insured. In the manual accompanying each vehicle, you will find important instructions on what to do in such instances.

Cancellation:

45+ days prior to departure: 10% of the invoice amount, or at least EUR 150.*
29-14 days prior to departure: 25% of the invoice amount, or at least EUR 200.
13-8 days prior to departure: 35% of the invoice amount, or at least EUR 200.
later than 7 days prior to acquisition: 95% of the invoice amount
No refund for unused rental days. The one-way rental fee (plus tax) is added to all cancellation costs for one-way rentals.

*Or live equivalent of currency selected at time of booking.